Ritz Carlton Atlanta Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-14
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Being top notch hotel m, it has no pool. How lame?
Guest Review: 2 Posted Date: 2012-03-21
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Street noise problem. I was on 5th floor.
Guest Review: 3 Posted Date: 2011-12-13
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You get everything what you exect from a Ritz-Carlton Hotel.
Guest Review: 4 Posted Date: 2011-11-15
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However, the rooms are just blah and they could do with updated beds (matresses & linen) and bathrooms. The bathtub and shower-curtain could have passed for any new three start hotel.
Guest Review: 5 Posted Date: 2011-09-14
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I really enjoyed my stay. Beautiful room. Staff was absolutely wonderful and accommodating.
Guest Review: 6 by JasonO of San Francisco, CA Posted Date: 2011-09-11
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How often does one get to say that they stayed at the Ritz Carlton? Today, a few of my friends and I joined that club, staying the night in an executive suite. Location-wise, this hotel is pretty much in the heart of downtown Atlanta. It's about one or two blocks from the Peachtree MARTA station, so it's quite close to public transportation. The hotel  was about a 10-15 minute walk to the Tabernacle, where we went to see a concert. The surrounding area had lots of dining options. The only downside I noticed was that every block seemed to have a homeless person asking for money, but this isn't surprising for a downtown metropolitan area. What did surprise and somewhat disconcert me was the huge police presence in the area. I literally lost count of how many police cars patrolling the area. At night, the streets were quite deserted. I didn't feel too scared to walk around at night, but I did remain alert of my surroundings. From our arrival, our group was warmly greeted at the door. The front desk staff was very polite. The hotel staff was very accommodating with our request for a rollaway bed, though it did take around 20 minutes for the bed to arrive. The housekeepers were very attentive as well, as they checked in on us after we accidentally left the door ajar for a few minutes. While we were gone, the staff also placed chocolates on the bed. Fresh fruit and water was placed by housekeeping in the living room, and at night, chocolates were placed on the bed and bathrobes placed on both showers. Our executive suite was on the 15th floor, which gave a somewhat nice view of the Atlanta skyline. The elevators required a keycard swipe in order to choose this floor, so foot traffic outside the room was kept to a minimum. The suite itself was not as up-to-date as the more modern or boutique hotels, but was well-furnished and quite accommodating for a group of 4. I was pleased that our executive suite had not one, but two bathrooms, both complete with shower! The living
Guest Review: 7 Posted Date: 2011-08-19
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The hotel itself was nice and well maintained. Room service was very courteous and on time but the food quality was just ok and the table linens smelled like a dirty greasy restaurant kitchen. The smell was so strong I was shocked that no one had noticed it. The linens did not feel clean and crisp either, I actually used a washcloth from the bathroom  as a napkin because the napkins felt filmy and smelled bad.
Guest Review: 8 Posted Date: 2011-08-14
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I am very conflicted about this venue. I have NEVER had BETTER service anywhere. Every staff member I encountered was genuinely kind and helpful. However, I did not find much that screamed LUXURY. The room was average, paper-thin walls, poor air conditioning, and charged for internet. The majority of my issues would have been forgotten except for the  air conditioning. It was originally set at 73 & I had to set it to 60. The air was cold, but did not circulate at all. The coldest part of the room was in front of the vent. My wife and I could not use the "luxury linens" because it was so warm and humid in the room. We were treated very well, but the air conditioning issue would have to be resolved before I would consider booking again.
Guest Review: 9 Posted Date: 2011-08-12
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Das Ritz Carlton ist ein klassisches Business Hotel und erfüllt die Anforderungen an ein Fünf-Sterne-Haus. Top Service - Große, saubere Zimmer - Sauberkeit. Leider gab es auf dem Zimmer keinen kostenfreien WLAN. Geschäftskunden interessiert das nicht unbedingt, weil die Firma die Kosten übernimmt, aber als Privatreisender achte ich schon darauf. So  musste ich jedes Mal in die Hotel Lobby, dem einzigen Ort im Hotel mit einem kostenlosen WLAN Zugang. Die Lage mitten in der Stadt ist okay, allerdings gibt es keine kostengünstigen Parkmöglichkeiten in der näheren Umgebung, sofern man das Auto länger als 2 Stunden abstellen möchte.
Guest Review: 10 Posted Date: 2011-08-01
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The staff here are amazing! Very courteous, ready to assist in anyway possible. Will definitely stay in again when visiting Atlanta.
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