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| Guest Review: 1 |
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Posted Date: 2012-03-24 |
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| Very convenient to the Americasmart. We enjoyed our stay. |
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| Guest Review: 2 |
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Posted Date: 2012-03-23 |
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| My only issue was with the gentlemen that brought my bags up to my room. The parking garage was full at the hotel, so we had to park in a different location. We would have taken care of our bags ourselves if that was not the case. I did not have any cash to tip the gentleman. I was in the middle of asking him his name and time was working until. He interupted me and said that people always tell him that and never tip. I actually would have tipped him, but his overall rude response gained him nothing from me. |
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| Guest Review: 3 |
by Patricia M of
Usa |
Posted Date: 2012-03-22 |
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| El hotel es una belleza. Las habitaciones súper cómodas y modernas. Con respecto a la limpieza no me limpiaron el cuarto y llame para que lo limpiaran a las 6:30 de la noche y a duras penas lo hicieron pero no me pusieron champú ni jabón y cuando llame me dieron una bolsa llena de champú y honestamente me pareció un insulto!!!!!! |
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| Guest Review: 4 |
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Posted Date: 2012-03-20 |
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| One of the best hotels I've stayed in. Great location within walking distance to many restaurants and sights. The hotel is very accommodating and has superb customer service. Modern bar and easy access to Starbucks and mall. I will definitely stay there again when I'm in Atlanta. |
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| Guest Review: 5 |
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Posted Date: 2012-03-20 |
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| Very modern hotel...there is 24 hours cafe which I like...friendly staff...bathroom is a bit small but am not complaining. Many good restaurants are within walking distances. It is in good area. |
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| Guest Review: 6 |
by Chris W of
Charlotte, NC |
Posted Date: 2012-03-18 |
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| My wife and I were in town to shop at Americasmart and to attend a concert at the Tabernacle. We arrived around 8 o'clock on Thrusday evening and while the hotel was fairly busy, we were promptly taken care of. The hotel staff at check in were very friendly. We were given room 1554 in the International Tower. Everything seemed great when we arrived.
We ordered room service right away and it arrived in about 30 minutes. My burger was great, but my wife's pizza tasted like it had been cooked in the microwave.
We went to bed pretty early because we had a big day of shopping ahead of us. Here's where things started to go downhill. I want to preface my next observation by saying that I don't expect a hotel in the middle of downtown of one of the largest cities in the country to be as quiet as a small bed & breakfast in the mountains somewhere. Some ambient noise does not bother me in the least, in fact, I have a hard time sleeping without it. But this room, hands down, by far, was the absolute LOUDEST room I have ever stayed in in my entire life. It was just crazy, it sounded like we had the balcony door open. Needless to say, neither of us slept well at all and we felt like garbage the next day. The next night was even worse. The valet service was insanely backed up and cars were parked at the hotel entrance, directly under us, honking their horns all night. The walls inside were tissue paper thin as well. Our neighbors weren't particularly obnoxious, but we could here there every move as if they were in the room with us. By the 3rd night we were both so tired after not sleeping for two days that we actually got some sleep, although with a little assistance from a bottle of wine.
Saturday afternoon, after shopping and before our concert, we wanted to grab a little bite to eat so tried 22 Stories, the lobby bar. The staff seemed to care far less than the rest of the hotel staff, and the food was terrible. We got the wings and had to send them back they were so bad. Now I |
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| Guest Review: 7 |
by StephanieB of
Jacksonville, FL |
Posted Date: 2012-02-18 |
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| The Hyatt definitely lived up to its name! The concierge was very helpful and nice, the guest services personnel was attentive and friendly and the overall appearance of the hotel was modern and sleek! We got in late and were told that the hotel bar/restaurant would be open until 1:00 am and serving food until 12:30. We got there around 11:30 and they were already cleaning up and we were the last people to get served food!
Other than that, the only other issue was with the bath tub. The faucet to turn on the shower was hard to pull out to turn on, and when I tried to pull on it, a part of it fell off and I couldn't get it back on! Then it wouldn't work at all without the piece! Luckily, myu boyfriend was able to fix it and all was well.
Definitely a wonderful stay! |
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| Guest Review: 8 |
by ToyaW. of
Columbus, GA |
Posted Date: 2012-02-10 |
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| Hotel was nice and very busy/nosy with guests(maybe had a convention). Desk clerk was friendly, but slow with check-in and check-out. However, if you had a question after checking in, you had to get back in line. Valet service check in and out was quick and with a friendly staff. Ordered room service and it was on time. Coffee great, but yogurt parfait did not have any yogurt in it; too much fruit and granola. Hotel room was sorta small for the price, but clean and neat. Modern decor. |
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| Guest Review: 9 |
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Posted Date: 2012-02-02 |
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| I planned for my boyfriend and I to stay in the city so we could enjoy our night and have a comfortable hotel to stay in at the end of the night, the Hyatt was amazing! We enjoyed the location, atmosphere, and the rooms were so comfortable and cleannn. We enjoyed the bar at the hotel, the food, drinks, and servers were very enjoyable. We will definitely be returning next time we stay in the city. I would reccomend this hotel to my family and friends. |
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| Guest Review: 10 |
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Posted Date: 2012-02-01 |
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| My weekend was very exciting except for the teenagers that kept up a lot of noise but overall excellent. I will return soon. |
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