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| Guest Review: 1 |
by ian s of
Knoxville, TN |
Posted Date: 2012-04-09 |
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| I was most impressed with the Hotel staff.
Recognition when I arrived, helpfulness of your reception personnel , your van driver etc.
Would definately return and recommend |
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| Guest Review: 2 |
by Jim of
Colorad |
Posted Date: 2012-04-05 |
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| Got this at a good price on priceline.com (under 100/nt). The free shuttle around Buckhead was nice though I was a bit disappointed on one of our trips as we had to call the front desk 3 times to get the shuttle to us.
They cleaned our room at 5:45pm one of the nights we were there, and another night we stopped back at 4:00pm and it was not cleaned yet. So not sure when it was actually cleaned.
The hotel ran out of towels 2 times. We had to call both times to get new towels. 1 of the times we had to wait until they got a new load out of the laundry.
Staff was very friendly and overall it was a good stay. Just a few small things that dont seem like they should happen, hope they get it figured out. |
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| Guest Review: 3 |
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Posted Date: 2012-03-29 |
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| This lovely hotel is located right off of Peachtree, but set in a peaceful and beautiful surroundings. The staff was wonderful and very helpful to these two out of towners. |
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| Guest Review: 4 |
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Posted Date: 2012-03-05 |
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| Great staff, great location and a comfortable room. I did not stay there to watch television, but it had an old style TV. A hotel like this should have HD TV. Parking was also on the steep side. |
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| Guest Review: 5 |
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Posted Date: 2012-02-26 |
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| A friend and I had a girl's get-away for 2 nights at this wonderful hotel. Our warm welcome and over-the-top customer service couldn't have been better. We asked for a room facing the front so we wouldn't have the parking ramp view, which we would recommend. But the room was so very inviting and the beds so incredible, we were content to just have room service breakfast and spend the morning in our pajamas! Free shuttle service to a 3 mile area was great. There are lovely places to eat within walking distance and the hotel has wonderful food, as well. Loyal customers were made this weekend! |
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| Guest Review: 6 |
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Posted Date: 2012-02-01 |
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| The enitre staff was very attentive to our needs and very cordial. The room was nicely updated and clean. The environment was very quiet. The location was great and allowed us easy access to the major highways. The only negative thing I can say is that I wasn't aware of a fee for parking. We eneded up using the valet service since it was only a five dollar difference. Valet service was quick. I will definitely come back! |
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| Guest Review: 7 |
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Posted Date: 2012-01-31 |
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| The service was excellent. Checking in was a treat. |
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| Guest Review: 8 |
by Yossi of
London, UK |
Posted Date: 2012-01-13 |
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| From Noisy air con, minuscule gym, and faulty elevators, I can say that I wasn't impressed.
A few examples:
1. My pizza try that I ordered wasn't cleared from my room until I left.
2. The vent in the bathroom brought cold air and the hot water wasn't really hot enough.
3. The shower head was located really low. If you're tall, you're expected to bend.
4. No cups in the room or the bathroom. Begs the differ on brushing your teeth or a place holder for the toothbrush.
5. Very small gym - no power machines. just aerobics and free weights.
6. Old design. Wallpaper looks from the 80s.
A few good things:
1. Lobby looks nice.
2. Complementary shuttle service with buckhead including pickup
3. Located in the heart of Buckhead. Walking distance from malls, shops and offices.
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| Guest Review: 9 |
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Posted Date: 2012-01-03 |
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| Shuttle service was excellent from the Marta station as well as to 2 of the nicest malls in Atlanta; Phipps and Lenox. Movie theatres at both malls. All types and price ranges of eateries you could ask for all around you at this hotel. This is a great spot. I hope it's not full on my next trip to Atlanta after my great review!!! |
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| Guest Review: 10 |
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Posted Date: 2011-11-29 |
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| The positives:
1. Hotel valet staff very friendly.
2. Warm cookie was always good.
Negatives:
1. Hotel ran out of shampoo during our stay.
2. Evidently Hilton Honors members at less than the gold level do not get free Internet. |
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