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| Guest Review: 1 |
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Posted Date: 2012-01-23 |
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| The hotel and staff were nice, but I'll stay elsewhere next time due to two challenges with the hotel. There was only one front desk clerk and a line of 5 people. We waited in line 40 minutes until it was our turn to check in. This hotel doesn't have much parking. By early evening, guests were parking on the ends of aisles outside of marked areas. Guests arriving late at night might not find parking.
Guests have to swipe their room key to get in and out of the parking lot. The parking lot card reader wasn't functioning well, which required that we buzz the front desk to exit the lot. Too many challenges for a hotel that is simply average. |
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| Guest Review: 2 |
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Posted Date: 2011-09-06 |
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| I was expecting more than what I received at the Crowne Plaza ATL Airport. The room looked more like I was staying at a Days Inn or Motel 6. Very bare room with an old tube TV and old bathroom. Had a large dining area, open bar, and convenient to I-85. If you want bare basics, then this might be your hotel, but should be lesser in cost. |
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| Guest Review: 3 |
by MichaelC of
Hayden,Al |
Posted Date: 2011-08-07 |
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| This makes my 8th stay at this hotel and the staff is always great. The hotel is keeped in great shape with a very friendly staff always willing to help. Only complaint is the extra charge for parking per day. Should be included in your stay not something you charge your guest extra. |
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| Guest Review: 4 |
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Posted Date: 2011-06-16 |
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| The one critique that I would add is the design of the entrance and lobby. We entered after midnight due to a twice-delayed flight from Virginia Beach, Va. Upon entering there were no signs and no indication about the front desk. We had to retrace our steps to find it. Because it was late there was no one standing behind the counter. Had there been we wouldn't have walked by it. However, it had nothing almost to suggest that it was the place to register. |
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| Guest Review: 5 |
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Posted Date: 2011-05-31 |
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| It's close to the hood. The parking is HORRIBLE and they have the nerve to charge for it! We were placed by a family with loud children...ugh the only good thing about it was the bed! |
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| Guest Review: 6 |
by AlF of
Oakland, California |
Posted Date: 2011-03-23 |
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| While the directions provided to me by my moble mapquest were a little off, I found the hotel loaction fairly easily. The parking lot was secure, which I was very happy about , and the hotel lobby was very clean and well-staffed. I was provided with a room on the 12th (highest) floor at check-in and the desk clerk eas extremely friendly and playful with my son. The room was great, with two plush beds and a small refridgerator. Unfortunately, the TV was an older model which didn't support my son's Nintendo Wii that he was eager to play. No Problem! The clerk moved us one floor down to their remodeled floor with a room that was even more nice than our original, complete with a large flat-screen TV. Our two night stay was comfortable and totally uninterrupted even though we probably kept EVERYONE up with our video game shananigans! |
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| Guest Review: 7 |
by JenniferJ of
Chattanooga,TN |
Posted Date: 2011-03-01 |
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| The lady at the front desk was very helpful and sweet. She offered great service, something you don't find very often. I would stay there again! |
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| Guest Review: 8 |
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Posted Date: 2011-02-01 |
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| Upon checking into our room, we noticed a ring around the toliet bowl and requested another room. Request was honored and discount was also applied (great service). On to the second room: same problem with toliet bowl, dirt on bathroom wallpaper and furniture a bit dated. Overall, I would rate this hotel a 3.5 stars. For the local price, probably fair accomodations. |
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| Guest Review: 9 |
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Posted Date: 2010-07-28 |
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| Our stay was wonderful. The staff was very professional and helpful. The only "issue" I had was that parking was not actually free, but it was not a big deal for us. We really enjoyed our stay! |
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| Guest Review: 10 |
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Posted Date: 2010-05-18 |
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| I was very disappointed with the Crowne Plaza Atlanta Airport; while it receives 3.5 stars I would only give it 2 stars. It was clean, but very dumpy and not at the level of quality or service one would expect from the Crowne Plaza chain. There was a draw-drape for the close door, much like some 200 year old house hurriedly converted to apartments. The bathroom was clean but in need of repair. Over all I just was very, very disappointed. |
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