Comfort Suites Galleria Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-18
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Overall my stay was ok. The bathroom door was off balanced and the shower walls need attention. The tub was clean, but no one uses the tub in a hotel. The iron was horrible and leaked water all over my clothes. The bed and other areas were very clean.
Guest Review: 2 by Tony H of Chicag Posted Date: 2012-04-13
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Satisfied with hotel overall. Inexpensive, clean and comfortable place to sleep and shower which is all I needed. Friendly and accommodating front desk clerk. The air-condition didn't work as I would have wanted and the TV could use updating. Other than that, great value for the price.
Guest Review: 3 Posted Date: 2012-04-10
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The room was clean and quiet. Everything was in working order. Good hot breakfast. Great price for a Comfort Suites.
Guest Review: 4 by Randall D. of birmingham, AL Posted Date: 2012-03-31
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We stayed Two nights! Breakfast provided each morning. It wasn't Shoney's Buffett, but clean, nice, and had few options. One issue we had, but not a major one, the ice machines did not work on either of the 2 floors. Had we truly needed ice this would have been an issue. However, the front desj staff did provide us with ice from the kitchen.
Guest Review: 5 Posted Date: 2012-03-05
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The staff were all very courteous and helpful. No major problems and the few minor problems were fixed immediately. Great Breakfast, too!
Guest Review: 6 Posted Date: 2012-02-19
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I will say one thing for this place: The beds are amazing! I have stayed at MUCH nicer places, a few that pride themselves on the quality of the mattresses in their rooms but none of them can compare to the heaven that waited for me in this room. I didn't want to get out of it ever again! That was the best thing about the place... I had to go to the  front desk to ask for a remote for the TV and EVERYTHING that should have been in the bathroom: towels, soap, toilet paper, tissues. When someone finally showed up with towels, they seemed surprised that the two of us would want more than ONE towel and I never got tissues. The heat was set to 80 when we got into the room, had to turn the A/C on to cool it down, took hours for it to not feel like a sweat box because I couldn't turn it on anything above 'low' or it rattled so loud I couldn't hear my Fiance sitting next to me. The room was clean enough, linens were 'fresh', pillows fluffed and soft. a bit more wiping around the sink/microwave area was needed but I was able to do that once I finally got towels. The front desk people were VERY friendly, always a smile and a cheerful greeting. (even when I was cranky and complaining about towels.) TL;DR: The beds are to die for and don't forget to bring your towel.
Guest Review: 7 Posted Date: 2012-02-17
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Hotel was fairly decent, very good for the price. The wifi didn't really work, but the bed and shower were very nice. Reminded me of a bargain Holiday Inn Express.
Guest Review: 8 Posted Date: 2012-02-12
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Nice quiet location, yet still near highway and multiple attractions. Friendly and helpful staff.
Guest Review: 9 Posted Date: 2012-01-05
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My boyfriend and I stayed there for 1 night because next morning I had to take a flight from ATL, so ours was pretty much a sleep-over stay. We got there at night and as soon as we got to the lobby we noticed it nobody was in there. NOBODY. It looked like the hotel was pretty much empty and kind of abandoned. Even the lights of the areas around the  lobby were off. We said hello a couple of times, and nobody came. We played a little bell at the front desk and then a guy, very kind, showed up. He completed our reservation and gave us our keys. However, this person was not even wearing a hotel uniform. It looked like a random person has crashed there taking the place of an employee. That made us feel a bit nervous and unsecure. However, the room was very clean, cozy and convenient, with all the services we needed, even complimentary WiFi. My only recommendation for the hotel is to try to make the entrance a little bit more cozy and warm for their guests.
Guest Review: 10 Posted Date: 2011-12-15
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I had a nice overnight business stay and would revisit. Initially, my toilet for my first room did not work and they kindly found me another room a few doors down. My only complaint about the room would be the too short shower curtain. It became irritating since air would cause the curtain to move and then water from the shower constantly drained on  the floor making the floor and foot towel soaked. I totally agree with the other reviewers....get a LONGER shower curtain, please. All the amenities in the description are correct except for the "full" breakfast. Maybe their definition of full breakfast means danishes, cereal, juice and coffee since that's all that was on the bar. There was NO meat, grits, eggs, or fruit. I'm glad my destination was serving a "real full hot breakfast." So beware of the breakfast. Nice restaurants and fast food drive-ins within walking distance and traffic not too heavy.
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